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FAQ & Booking

F.A.Q.

popular questions

Are pets allowed?

Traveling with pets is possible, but it depends on the destination, transport options, and accommodation policies. Many hotels, airlines, and travel companies now offer pet-friendly services, but it's important to check specific rules in advance.

Camping guidelines & maps

Camping offers a unique way to connect with nature, but it's essential to follow basic guidelines for a safe and respectful experience. Always set up camp in designated areas, follow local regulations, and practice Leave No Trace principles—like cleaning up waste and avoiding damage to natural surroundings.

Is there cellular service?

Cellular service is available in most populated and urban areas, but it can be limited or completely unavailable in remote or mountainous regions—especially during camping, hiking, or traveling through national parks.

bike trails & recreation

Bike trails offer a fun, healthy, and eco-friendly way to explore both nature and cityscapes. Whether you're cruising through forest paths, mountain routes, or coastal roads, biking provides a unique blend of adventure and relaxation.

Is in-city transport included?

In-city transport is often included depending on the tour package or travel service you choose. Many organized trips and tourism services provide local transportation such as buses, shuttles, or guided vehicles to move between landmarks, hotels, and activity spots within a city.

multi-flight bookings

Multi-flight bookings, also known as multi-city or connecting flight itineraries, allow travelers to book multiple flights under one ticket—ideal for trips with layovers, multiple destinations, or return from a different city. These bookings are convenient for international travel, long vacations, or business trips across regions.

F.A.Q

how can we help you?

We’re here to make your travel experience smooth, exciting, and worry-free. From helping you choose the perfect destination to booking accommodations and planning activities, our services cover every step of your journey. Whether you need personalized itineraries, local transport options, travel tips, or support with multi-city bookings, we’re here to guide you. Our goal is to ensure your trip is safe, enjoyable, and filled with unforgettable memories—no matter where you’re headed.

Yes, you can bring your dog while traveling, but it depends on your destination, transport, and accommodation policies. Many places allow pets with proper documentation, vaccinations, and advance notice. Always check pet rules, prepare essentials, and ensure your dog is comfortable for the journey.

You can get more information on camping from official tourism websites, national park services, and travel apps like AllTrails or Komoot. Local visitor centers, campground websites, and review platforms like TripAdvisor also provide helpful details. For specific regions, check government or regional park authorities for maps, rules, and reservation info.

If your ticket expires, it typically means you’ve missed the travel date and the ticket is no longer valid. Most expired tickets cannot be refunded or reused, especially for economy or non-flexible fares. However, some airlines or travel providers may allow partial refunds, credits, or rebooking for a fee—only if you contact them quickly and depending on their policy.

Always check your ticket’s terms and conditions and reach out to customer support as soon as possible.

Yes, Wi-Fi is available in most hotel rooms, especially in mid-range to high-end accommodations and city areas. Some places offer it for free, while others may charge a daily fee or limit access to certain areas like the lobby. Always check with your hotel or booking site to confirm if in-room Wi-Fi is included and whether it’s unlimited or has speed/data limits.

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IBIZA, 2018
Rated 4.5 out of 5
" I had great time with travel agency! Cozy trip and best travel service so far! "
Kelly Bezos
IBIZA, 2018